Share. Overall rating. Decathlon - Customer Service Associate. The most important part of your role is to ensure … Prompt response and delivery, and received excellent customer service. Did make delivery I was satisfied with the bicycle. Based on 4,477 reviews. Join us in our quest to make sports accessible to all by providing high-quality products at great prices! OUR SERVICES After sales services Ski rental Decathlon gift card Athleticum gift card Decathlon Paragliding Decathlon Coach App. How many stars would you give Decathlon? Decathlon Customer Service. First Name. We place innovation and technology at the heart of our activities: from research to retail, including design, production and logistics. At Decathlon, we aim to excel in our customer service; we want to be the very best! I have a really bad experience when contact Decathlon customer service. 2 157. We offer a lifetime warranty on our bikes and bike parts. To put it simply, the purpose of your role is to find solutions to our customers' queries and engage with them via our national communication channels (phone, chat, email, social media). I'm down £135 with nothing to show for it and the nearest store is over 80 miles away by car. I've had enough of the rude, surly attitude of the staff's at Decathlon. staffs are rude and doesn't know how to behave properly. CUSTOMER SERVICE A question? What's even better? Customer service- You will be the face of Decathlon as you provide exceptional customer service at the welcome desk and payment areas in store. Customer Service Advisor (Former Employee) - Wandsworth, UK - 6 February 2017 In Decathlon, I have learned a numerous amount of skills which I've never learned before. Do you have this … Ask a question about working or interviewing at Decathlon. Job Description. You've already flagged … Designed for regular hikes in lowlands, forests, and coasts. We are dedicated to advising you on the products and services offered by Decathlon Canada. Contact us, we want to know your favorite sport and who knows, maybe help you discover new ones! Contact us Your opinion matter My account My orders. From the website's popularity, customer service, online reputation, and IP address to Alexa rank, ... Bought a red triban road bike but just after 12 months bike failed on me phoned decathlon and said they would replace or refund excellent so decided for refund. The best way for us to improve our services is by finding out what we do well, and what we can do better, so please don't hesitate to get in touch with our online team to let us know what you think. 4 1,748. Nov 9, 2020. I would not recommend Decathlon as a reputable company. Awful customer service and awful delivery service. If anyone from Head Office wants to contact me to provide an explanation before I contact the Ombudsman please use the details from the order number in … Waited another week told missing item had delayed order. If your query still remains unanswered, you can always write to them or message them on Facebook. 14 Aug 2020. Read full review → Hide full review → Add a comment. You’ll overcome customer queries and problems with ease to guarantee that every customer leaves the store with the right products for their needs. Have had to open a dispute with PayPal to try to get my money back. John from the in store team at Surrey Quays was incredibly helpful and understanding and is the only saving grace for Decathlon. Follow up the last review Follow up the last review. Just avoid. How many stars would you give Decathlon? J. Jeevraj bhadanaa. With Cleverly’s assistance, the customer service team at Decathlon manages to go through peak seasons of e-commerce sales with better service to their customers, handling 6x more requests while only doubling the team. Decathlon (HK) Decathlon (HK) About Us. I bought from the Irish website but they shipped from France. Manage to contact decathlon for the next delivery. Disgusting customer service. | Read 25,221-25,240 Reviews out of 27,455 Our team of passionate mountain trekkers has developed these clever convertible trousers so you can adapt to the weather.These durable trousers have a reinforced main fabric and stretch inserts for good freedom of movement.Trousers which will support you a long way! Are there any other colours, sizes or shapes of this product available in-store that aren't on your website? You will also find their Knowledge Base and FAQs section here. Be careful with ordering and payments. As a Customer Service Advisor at our Decathlon UK Logistics Center in Northampton, you’ll be providing the best care for our online customers. Realise did … Decathlon offers a two-year warranty on all of your products, from the date of purchase. Helpful. Ordered items on 2 November. Want to know more about working here? Useful. Very bad sales service, customer care by Decathlon Bannerghatta road Bangalore. Waited a week was told issue with warehouse. Post your Comment . Future buyers, BEWARE! Your experience matters. Reply. Make use of the verified 10% OFF coupons, and promotions at ca.coupert.com to get extra money off. | Read 61-80 Reviews out of 809 Useful. For getting instant answers to your queries, click on ‘Contact Us under Customer Service at the footer of the website. This website is designed for sport users by SPORT USERS. When will a particular item be in-stock? While later bought another road bike but when received … Awful customer service and awful delivery service. | Read 10,421-10,440 Reviews out of 27,790 I bought from the Irish website but they shipped from France. Highly recommend to shop here for all your fitness and sporting goods. Thank you Decathlon. Reply. The … My Run100 treadmill was breakdown after 6 weeks of purchased and I am not able to get help. In January 2020, shoes were taken from here, within 2 months of the warranty of 2 years, the shoes have been torn and they are saying that if the shoes are not broken according to our policy, then there will be no change. Subject. Customer service number 02070643000 is unavailable, filled the form on their website has not got responded. This website is designed for sport users by SPORT USERS 3 751. Last … Join the 809 people who’ve already contributed. Kids snow gloves blue, size 12 years, used by my daughter just 5 days in last season, 1268803111 We are looking for an energetic, customer-focused, detail-oriented teammate to join our E-commerce … 4.1. Never again will I spend ,€158 in your online shop Website is awful too needs redesign Useful. This kind of behaviour is completely unbecoming of a "reputed" firm like a Decathlon. 5 1,693. Do you agree with Decathlon UK Ltd’s star rating? Join the 808 people who’ve already contributed. Your experience matters. There are 9954 customers that Decathlon, rating them as excellent. Product Recall Swimming Snorkel ARENA Via ferrata lanyard Vitalink Boardshort Kid Olaian. Decathlon will not share or disclose your personal data to any individuals or third party operators, except to service providers engaged by Decathlon to perform specific services on behalf of Decathlon and for the purposes mentioned in clause 3.1 above, including the following: At Decathlon, we live our common purpose on a daily basis: “to sustainably make the pleasure and benefits of sport accessible to the many”. Reply. © 2019 Decathlon Sports Egypt … Do you agree with Decathlon UK Ltd’s star rating? If you need help ordering another size, don't hesitate to contact us: customer.service@decathlon.com. Whether you’re looking for a new pair of adult skis, some kids ski equipment, a fresh skis and boots bag or even just some new adult ski poles, Decathlon provides you the best-value ski equipment.Browse our selection of ski equipment today online and hit the slopes well prepared! Find out 4 decathlon coupon codes & coupons for February 2021. Check out what 27,455 people have written so far, and share your own experience. You have the exact number of items in stock that I need, can you hold them until I can come in to pay for and collect them? You've already flagged this Darren Tan 2 reviews. For this reason, we would love to hear from you. Do you have this item in stock? Customer service has now been quite helpful in resolving this, so I've reviewed my score as the person I was speaking to was helpful about both issues. all Decathlon reviews for Customer Service Representative (26 reviews) all Decathlon reviews worldwide (4,477 reviews) Claimed Profile. Replies are sent faster, communication tone is improved and customers walk away with an even better experience of buying with the company. Add … Decathlon — Poor service . Excellent quality fitness products available, from dumbbells, steppers, yoga mats among many others. Go to your local sports shop as I normally do. Could you please share the order number related to … 1 128. Bike was picked up and I was refunded within a week excellent. So sad! Ask a Question. Customer service is non existent. had a Worst customer … Decathlon is present in 54 countries. Team player - At Decathlon, we are a global sporty family, we are all team … Contact information for Decathlon Customer Services with its free or geographic phone number. Apply Now or View … They have the worst sales staff's. You've already flagged this Reply from Decathlon UK Ltd. Hi Joely, This is not what we normally expect of ourselves. It is a very fun workplace since we have exciting business meetings, games to play as well as awesome challenges in store and out. Contact us by email [email protected]decathlon.ca Contact us by phone 1 (844) 533-3322 Contact us by chat Click on the icon at the bottom right corner. This information has been found through the company's General Terms & Conditions documentation or shared by our visitors: Please let us know by voting if the number works properly so that we can take a look if it doesn't and fix it !You can also contact Decathlon by … Decathlon has collected 11477 reviews with an average score of 4.44. Share. If you follow their social media pages, you can stay updated with … Decathlon is an innovative sports designer and manufacturer with a mission to bring sports to everyone while promoting a healthy and active lifestyle. Appalling service! What is our Warranty Policy? We are extremely disappointed with the service we have received from decathlon. Legal Mentions; Terms … | Read 21-40 Reviews out of 808 Our community is ready to answer. Utiliser le formulaire pour nous contacter. Share. SG. Check out what 27,790 people have written so far, and share your own experience. Dan (United Kingdom) Used for 1 week or less … Why is the stock in Decathlon Australia different to overseas? Account my orders an energetic, customer-focused, detail-oriented teammate to join our E-commerce … -... Products, from the in store team at Surrey Quays was incredibly helpful and understanding is! Are sent faster, communication tone is improved and customers walk away with an even better experience of buying the. Reason, we would love to hear from you to make sports to. High-Quality products at great prices Decathlon Paragliding Decathlon Coach App ordering another size, n't... You discover new ones OFF coupons, and promotions at ca.coupert.com to help... Who ’ ve already contributed average score of 4.44 ‘ contact us: @! 9954 customers that Decathlon, we want to know your favorite sport and who knows maybe! Not recommend Decathlon as a reputable company 12 years, Used by my daughter just 5 days last! Nothing to show for it and the nearest store is over 80 miles away by.. 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