Customer just has to visit a Samsung Electronics HK Company Limited authorized repair centre and pay the service fee will be able to enjoy the service. If no elevator services is available for premises which Samsung deliver on-site services, Samsung may impose charges for colleting and delivery the products to and from Samsung’s repair centre for inspection or repair service at the prevailing rate. 10. Five (5) years Parts and Labor on sealed Refrigeration system only* Ten (10) years Parts and Five (5) years Labor on Digital Inverter Compressor (*Compressor, evaporator, condenser, drier, connecting tubing) This limited warranty begins on the original date of purchase, and is valid only on products purchased and used in the United States. In addition to the necessary spare parts charges, a non-refundable service fee will be imposed in advance to all non-official products (i.e. Samsung does not provide warranty for any preloaded or bundled software. Willful act on the part of the individual subscribers or one of his representatives, C. INDIVIDUAL SUBSCRIBERS' DUTIES IN EVENT OF LOSS. This repair requires welding, release of … read more 1) This warranty period for Samsung commercial air conditioner ("Product") is one (1) year, starting from date of purchase Within the warranty period, if any damage of malfunction of the Product (except shell, accessories and some parts) occurs during the course of normal usage, which should be verified by Samsung technicians), Samsung Electronics Hong Kong Company, … All warranty will only be valid if the product was purchased in Hong Kong SAR or Macau SAR (Valid regional Product Warranty Card is attached in the product package). 8. There are a number of a different ways of contacting us via Live Chat, Email and more, Speak to one of our dedicated team of experts. click here . Extended Warranty Samsung. 1. (3)         The free warranty service does not cover the following items: (a)      Cleaning of the Product (Use of the Product under over-dusty or polluted environment may give rise to poor performance, malfunction or unpleasant smell of the Product). 6. The User's Guide, drivers, and the operating system will not be provided and are not purchasable locally (outside of the region purchased). Tokio Marine cover “One time” replacement of accidental Inner screen damage of Samsung Galaxy Z Flip 5G for a length of 12 months from the date of purchase. Subject to availabilities, the Delivery Service will be arranged within the next one to two working days. 10) In the case of any dispute regarding this warranty terms and conditions, Samsung reserves the right to make the final decision. If any provision or a portion of these terms and conditions are unlawful or cannot be enforced, the said portion of the terms and conditions shall be rendered void. This warranty shall not apply and the repair charges shall be separately quoted by the Company in the event of: (a) any willful modification, alteration or repair in any way made to any part of the product by any persons other than the Company; or. For products with invisible defects, if customers request for return of their products after inspection and a repair quotation is delivered, Repair Service Centre may not be able to restore the products back to the original defective status (including but not limited to product frame, function and original defects). Replacement parts assume the remaining warranty of the parts they replace. 13. Company Limited directly. Within the warranty period, Samsung will repair or replace parts that are damaged under normal use (by the judgement of Samsung) at no additional charge. Within the warranty period, if any damage or malfunction of the Product (except shell, accessories and some parts) occurs during the course of normal usage (which should be verified by Samsung technicians), Samsung Electronics Hong Kong Company, Limited ("Samsung") will be responsible for repairing or replacing free of charge. Samsung reverses the right to make the final decision. The refrigerant then goes into the condenser found below or behind the refrigerator. Samsung reserves the right to interpret any terms and conditions set forth above in its sole and absolute discretion. After the application is accepted, Samsung authorized service center or courier service provider will contact the customer by SMS or phone call to make arrangement for the Delivery Service. If an accidental inner screen damage claims is made, Tokio Marine will make loss payment to the Samsung Electronics H.K. 7. (f) All decontamination, pest and mold in addition to services. The laser pick up is warranted for 6 months. COMPANY LIMITED (hereinafter known as the “Company”) is responsible for repairing and replacing parts free of charge within the warranty period (except accessories and certain parts), commencing from the date of purchase. The service order receipt should be kept as proof for collection of products. 14. Sorry, there is insufficient stock for your cart. When a product cannot be repaired locally (outside of the region purchased) please contact the national SAMSUNG appointed service center for further enquiries. caused by the product generates a strange noise in the use of or inability to drain properly. 6. (7)         This warranty service is applicable to Hong Kong and Macau only. (8)         Warranty service within remote area is subject to additional transportation fee stipulated by Samsung. (6)        This warranty card is valid for products purchased in Hong Kong and Macau only. If no claims are made under the Plan during the extended warranty period, the purchase price paid for the Plan is not refundable, except as may otherwise be stated in the Plan. In fact, LG refrigerators are backed by five-year warranty on the cooling system. Should there be any discrepancy between the English and Chinese version of this document, the English shall be prevail. (d) Dehumidifier: Full warranty covers 2 years. Proof of purchase, including this guarantee certificate and the original purchase receipt, shall be provided upon request for service. Please refer to the Policy Specimen for complete details and a Specimen Policy can be made available on request. c. Strike, lock-out, riot, civil commotion or terrorist attacks, d. Dishonest, Intentional, or Criminal Acts, Dishonest, intentional or criminal acts by individual subscribers or by any person entrusted with Covered Property, whether acting alone or in collusion with others, with respect to his or her coverage. 11. Within the warranty period, Samsung will repair or replace parts that are damaged under normal us (by the judgment of Samsung) at no additional charge. 6. Co. Ltd (hereinafter called Samsung) provides three years on-site warranty for this product commencing from the date of purchase. Easy sign-in, Samsung Pay, notifications, and more! Under no circumstances will Samsung be liable for any consequential damages caused in relation to the use of this product. (10)      In the case of any dispute regarding this warranty terms and conditions, Samsung reserves the right to make the final decision. These warranty service terms and conditions are enforced under the principle of non-infringement or non-violation of laws and regulations of China, Hong Kong or Macau. 6. Repair Service Centre shall not be responsible for any loss or damage to such products that left unclaimed after three (3) months. 2) The parts of the compressor of the Product are warranted for three (3) years. The parts of the compressor of the Product are warranted for three 3 years. Please read the following Product Warranty Terms and Conditions carefully before signing the service order receipt: 1. Repair Service Centre is not responsible for the custody of any product accessories, including but not limited to screen protector, battery, SIM card, SD card. (d) Re-installation, removal, relocation or transportation of the product. 7) This warranty service is applicable to Hong Kong region only. Five (5) years Parts and Labor on sealed Refrigeration system only* ... To obtain warranty service, please contact Samsung at: SAMSUNG CUSTOMER CARE CENTER Samsung Electronics America, Inc. 85 Challenger Road Ridgefield Park, NJ 07660 1-800-SAMSUNG (1-800-726-7864) and www.samsung.com (b)The individual subscribers must provide other information and records, such as a bill of sale; as requested. Samsung Electronics H.K. 5. Customer must present the original Warranty Card together with original purchase invoice to Samsung's technician for verification when warranty service is rendered. 3. The warranty does not cover consumable parts, including but not limited to battery, that can be diminished over time, unless failure has occurred due to defects in materials or workmanship. Customer can enjoy warranty service provided that the products are purchased from authorized dealers **** and customers are required to present the original sales invoice, which shall contain the full name of the dealer, date of purchase, invoice number, product model number, serial number (only applicable to mobile phones), product price and dealer’s company chop. Data stored in the handsets may be lost after the inspection and / or repair and thus should be properly backed up by the customers beforehand. If repair service is requested in the US it … Since the repair methods may be different for products purchased locally, please check with the local ASC. Maximum Indemnity Limit and Service Fee, Replacement Cost of Inner Screen up to HK$4,250 subject to HK$1,040 service fee. 17. The replaced parts will be owned by Samsung. Company, Limited's authorized dealers (List of authorized dealers: http://www.samsung.com/hk_en/retailer-list/ ) and extend warranty certificate (or any other acknowledged document) are required to verify the Plan coverage and eligibility before any warranty service can be offered. Copyrightⓒ 1995-2021 Samsung. Should there be any inconsistency between Chinese and English versions, the English version shall prevail. The Plan does not cover wear and tear, defects or damage resulting from accident, misuse, abuse, neglect, unusual physical damage, liquid damage, cosmetic damage, or unauthorized modification of the Product, including any change or enhancement in colour, texture or finish. If any product quality problem occurs beyond the warranty period or is caused due to human damage, Samsung authorized service center will contact the customer for a quotation repair. Under no circumstance shall Samsung Electronics H.K. 9. Program cartridge return & recycling go to: * For Samsung printer support or service go to. If a sealed system problem is diagnosed, they send in the sealed system guy and that's all he does all day, every day. 1. Unless otherwise stipulated, this Warranty Card is valid only for products purchased in Hong Kong or Macau. The Company will not be liable for any loss directly or indirectly caused from breakdown of the equipment. 3. Transportation fee of the Product or parts will apply if such parts or Product has to be inspected or repaired at Samsung’s service center. It is composed of the suction tube, metering device evaporator, condenser and compressor. For handwritten invoices, serial number tag attached to the product package shall be provided. The limited warranty does not apply to any non-Samsung hardware products, software and accessories. The warranty services provided in Hong Kong are not applicable to Macau and vice versa. (5)         This warranty will become invalid under the following circumstances: (a)      If the Product is damaged due to misuse, negligence, accident or natural disaster, etc.. (c)      If the serial number of the Product has been altered, effaced and/or removed. 15. Sealed System Warranty: LG will repair the sealed refrigeration system (compressor, condenser, evaporator, dryer and tubing) which in LG's opinion needs repair because of a manufacturing or materials defect for a FURTHER THREE (3) YEARS from expiration of the Original Warranty. Samsung also offers a five-year limited parts and labor warranty covering the sealed refrigeration system parts, including the compressor, condenser, evaporator, drier and connecting tubing. 13. Dishonest, Intentional, or Criminal Acts, Dishonest, intentional or criminal acts by individual subscribers or by any personentrusted with Covered Property, whether acting alone or in collusion with others, withrespect to his or her coverage, Willful act on the part of the individual subscribers or one of his r epresentatives. Samsung provides one year local warranty for the lens which purchased individually or through redemption program. Company, Limited. Example for the above cases is not within the coverage of warranty and related to inspection and cleaning fees will be responsible by the customer. Am tired of buying ice every other day and eating from a cooler. (f) If the product is mounted with non-original wall-mount. Samsung shall not provide hard disk backup service. Accessories such as earphones, connecting cables, compact discs and DVDs, etc are not applicable, unless otherwise stipulated. 5. An accidental Inner screen damage coverage of Samsung Galaxy Z Flip or Galaxy Z Flip Thom Browne Edition. 7. This website is best viewed using Internet Explorer 11 , Chrome , Safari and newer browsers. All the replaced parts will become the property of Samsung. The Samsung RS25J500DSR is the best side-by-side refrigerator for value-for-money, coming in at around the $1000 mark. (a) Original purchase invoice (Bought on or after July 21st 2007), (b) The completed International Product Warranty Card, (c) The completed Product Warranty Card (China) *, *If you cannot find the Product Warranty Card (China) in your product package, please take it at our brand shop. • Registration for the carry-in warranty(China) service. 7. The Plan is administered and provided by Samsung Electronics H.K. From the 3rd to the 10th year of the warranty period, digital inverter washing motor can be replaced for free, however, fees for inspection, labour, replacement of other parts, delivery will be charged according to the relevant terms. (c) Dismantling, bamboo scaffolding, removal and re-installation of the Product due to difficulties of the workplace. The warranty service is offered to the computer which has defect caused under normal use, in the judgement of Samsung's technician. (b) If the product has been repaired, modified by persons other than SAMSUNG ELECTRONICS HK CO. LTD. (c) If the serial number has been altered, effaced and/or removed. 9. Promo code must be used by 11/19. Repair service for Hong Kong/ Macau Genuine Samsung Smartphone at the Mainland China Designated Service Centres is provided subject to Samsung’s after-sales service policies in Mainland China (For further details, please visit http://www.samsung.com/cn/support/warranty/warrantyinformation1.html). (b) Blu-ray player: Full warranty covers 1 year. 11. Samsung.com Services and marketing information, new product and service announcements as well as special offers, events and newsletters. (b) If the product has been repaired, modified by persons other than company. In case of warranty service required overseas, customer is responsible to deliver the computer to Samsung Service Centre in Hong Kong on his/her own account. All data stored in electronics products (included but not limited to handsets, mobile tablets, digital cameras, MP3 players and notebook PCs) may be lost or deleted after the repair. This warranty covers hardware only. 2. The replaced parts will be owned by Samsung. Waterproofing explained: How Apple, Samsung and Sony keep the liquid out. or call … (d) If installation of the Product fails to comply with the installation instructions provided by original authorized dealers. 5) This warranty will become invalid under the following circumstances: (a) If the Product is damaged due to misuse, negligence, accident or natural disaster, etc.. (b) If the Product has been repaired and/or modified by someone other than Samsung technician. Samsung.com Services and marketing information, new product and service announcements as well as special offers, events and newsletters. In the event of loss or damage to Covered Property, the Customer and his or her designee requesting the repairing service must cooperate with us and see that the following are done; Upon discovery of loss, notify the Authorized Repair Center within 14 Days subject to 12months protection from the date of purchase. This cover is automatically provided to your Samsung Galaxy Z Flip or Galaxy Z Flip Thom Browne Edition by Tokio Marine. Samsung ftq353iwux Fire can not get Samsung to replace only offer a 500+ repair 1 Samsung Ice Maker and Water Dispenser Door 1 Samsung Microwave does not heat up food 1 Company, Limited (“Samsung” or “Repair Service Centre”) being sold in Hong Kong market shall be offered subject to these Repair Service Terms and Conditions and any other relevant warranty terms and conditions. Sorry, there is insufficient stock for your cart. Any Hong Kong/ Macau Genuine Samsung Smartphone (not applicable to batteries and other accessories) is eligible for local warranty service from the place of purchase, plus a one-year warranty service (warranty period is counted from date of purchase printed on sales invoice) at designated service centres in Mainland China ("Mainland China Designated Service Centres"), by presenting the original sales invoice issued by authorized dealers and warranty certificate (customer copy). 1. Owner may be required to transport refrigerator to service facility. If no elevator services is available for premises which Samsung deliver on-site services, Samsung may impose charges for colleting and delivery the products to and from Samsung’s repair centre for inspection or repair service at the prevailing rate. COMPANY LIMITED (hereinafter known as the “Company”) is responsible for repairing and replacing parts free of charge within the warranty period (except accessories and certain parts), commencing from the date of purchase. To obtain warranty service for your product, please choose one of the following: Call Samsung at: 1-800-SAMSUNG (726-7864) Or Fill out our convenient, online … 12. All parts changed by Repair Service Centre shall be covered by a free one-month warranty service from the date when the repairs are completed (limited to same defect which is not caused by human factors). 11. 4. 6. second through fifth year full warranty on sealed refrigeration system parts as listed In the second through fifth years from the date of purchase, when this refrigerator is operated and maintained according to ins tructions Given models variance between smartphones sold in Mainland China and Hong Kong/ Macau, Hong Kong/ Macau Genuine Samsung Smartphone may require a longer repair period in Mainland China Designated Service Centres for warranty service. Mounted with non-original wall-mount refrigerator is under warranty, is NONTRANSFERABLE and STATES your REMEDY. By governmentalauthority in hindering or defending against any of their employees, agents service! 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